Tuesday 11 June 2019

Ongoing Mac issues



As first year have started editing, we have noticed there have been issues with the performance of the Macs, particularly when running Premiere. The IT department have been on the case, but it's REALLY important to let your teacher know EXACTLY what is wrong with your computer so we can pass this on to IT.

If Premiere or any other application is running crazily slowly, please try this:


"In connection with Adobe applications crashing, [students] could try resetting the preferences which may correct the issue. Quit the application in question if it's still running, then hold down the Option (Alt) key while opening it back up again. This will reset the preferences to default which may alleviate crashing issues. Note that these preferences are per user, per application and per machine, so for example if student A resets their Premiere Pro preferences on Mac 1, this doesn't have any effect on student B or Mac 2 or Photoshop, and so on."

Don't save anything to your desktop! It WILL disappear! Instead, save your files to your own area. If this is impossible, then follow these instructions: